Genesys Cloud Background Assistant

Genesys Inc. · Other

A helper program that makes screen recording possible when using Genesys Cloud in a web browser.

Publisher

Genesys Inc.

Version

1.7.468.0 Latest

License

Proprietary

Description

The Genesys Cloud Background Assistant is available for Windows only. - Run as a background process – Invisible to users, Genesys Cloud Background Assistant is a helper program that makes screen recording possible when using Genesys Cloud in a web browser. In Windows, it operates as a Windows service in the background. - Genesys Cloud Background Assistant starts automatically – Genesys Cloud Background Assistant automatically runs when your computer starts, so that the application can capture screen recording whenever you use Genesys Cloud in a web browser.

Genesys Cloud Background Assistant is available through winget as package ID Genesys.GenesysCloudBackgroundAssistant, with version 1.7.468.0. Use the install command above to set it up on Windows without downloading a separate installer manually.

Package ID

Genesys.GenesysCloudBackgroundAssistant

Homepage https://help.mypurecloud.com/articles/genesys-cloud-background-assistant-gcba-overview/

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